FACILITY RULES

 

To ensure a safe, focused, and professional training environment, all athletes and guests must follow these rules:

• No food, gum, or beverages other than water are permitted near the court.

• Only basketball court shoes are allowed on the playing surface. No outside shoes.

• All payments and required waivers must be completed prior to the start of any session.

• Athletes are not permitted to use any equipment without trainer supervision.

• Sessions must end on time. Athletes are expected to exit the court promptly to allow the next group to begin.

• Any injuries, medical conditions, or special considerations must be communicated to the trainer before or during the first session.

• Parents and spectators must refrain from coaching or commenting during training sessions.

• Becomeaplayer Basketball has a zero-tolerance policy for intentional damage to equipment or facility property.

 

Failure to follow these rules or the code of conduct may result in removal from training sessions and/or termination of services without refund.

 

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LIABILITY WAIVER

 

Participation in Becomeaplayer Basketball training programs involves inherent risks, including the possibility of injury.

 

By enrolling, the athlete or parent/guardian acknowledges and agrees:

• To assume full responsibility for any injuries, damages, or risks associated with participation.

• Not to hold Becomeaplayer Basketball, its trainers, staff, or affiliates liable for injuries sustained during training sessions, camps, clinics, or at-home programs.

• That Becomeaplayer Basketball does not provide medical insurance coverage.

• That the athlete is physically able to participate and has no medical condition that would prevent safe participation.

• That any medical expenses, including emergency transportation, are the responsibility of the athlete/parent/guardian.

 

In the event of an emergency where a parent/guardian cannot be reached, Becomeaplayer Basketball staff is authorized to seek appropriate medical care.

 

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IMAGE & MEDIA RELEASE

 

By participating in Becomeaplayer Basketball programs, you grant permission for:

• Use of photos, videos, and digital content featuring the athlete for marketing, social media, and promotional purposes.

• Editing, publishing, and distribution of such media without compensation.

 

All media content becomes the property of Becomeaplayer Basketball and may be used for lawful promotional purposes.

 

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TRAINING DISCLAIMER

 

Becomeaplayer Basketball does not guarantee:

• A specific number of training sessions per week or month

• Exact session times beyond scheduled bookings

 

Training schedules may be adjusted based on availability, demand, and operational needs.

 

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PERSONAL TRAINING POLICIES

• Sessions are 60 minutes and may include small group training (2–4 athletes of similar skill level).

• Training times are scheduled directly between the trainer and athlete.

• Packages expire 90 days from purchase date.

• Unused sessions do not roll over.

• Packages and memberships are non-transferable.

 

Late & No-Show Policy

• Sessions end at the scheduled time regardless of arrival time.

• Arriving more than 15 minutes late may result in forfeiture of the session.

• Missed sessions without proper notice will be counted as used.

 

Cancellation Policy (Training Sessions)

• A 24-hour notice is required to cancel or reschedule a session.

• Failure to provide 24-hour notice results in loss of the session without refund.

 

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MAKE-UP POLICY

 

Personal Training

• Clients are responsible for completing sessions within their billing cycle.

• Missed sessions do not carry over.

• At the trainer’s discretion, one make-up session may be granted and must be used within 30 days.

• Make-up session scheduling is determined by the trainer.

 

Group Training

• No make-up sessions are provided for missed group sessions.

 

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MEMBERSHIP CANCELLATION POLICY

• Memberships are billed monthly on the original sign-up date.

• Cancellations must be completed before the next billing date.

• Failure to cancel before the renewal date will result in automatic billing.

• No refunds will be issued for late cancellations.

 

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CAMPS & CLINICS POLICY

• Cancellations 21+ days prior to the event:

• Clinics: Full refund

• Camps: Refund minus $50 cancellation fee

• Cancellations within 21 days of the event:

• No refunds

• Athletes removed due to behavioral issues or violation of rules will not receive a refund.

 

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PRIVACY POLICY

 

Becomeaplayer Basketball is committed to protecting your personal information.

 

Information We Collect

• Name (athlete and family members)

• Contact information (email, phone number, address)

• Athlete details (age, grade, gender)

• Additional information from surveys or communication

 

How We Use Your Information

• To provide and improve training services

• To communicate updates, promotions, and program offerings

• To personalize your experience

 

You may opt out of promotional emails at any time using the unsubscribe link.

 

Data Protection

• We do not sell or share your personal information with third parties for marketing.

• Payments are processed through secure third-party systems.

• Becomeaplayer Basketball does not store credit card information.

 

Website Usage

• Cookies may be used to enhance user experience and track website performance.

• While we use industry-standard security measures, we cannot guarantee complete data security.

 

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AGREEMENT

 

By participating in Becomeaplayer Basketball programs, you acknowledge that you have read, understood, and agreed to all policies outlined above.